Order Management

View, create, and manage guest orders - all in one streamlined dashboard

The Order Management solution brings together everything your restaurant needs to stay on top of incoming orders, whether they're created by guests or team members.

Order Dashboard

Live Order Queue
Track Status
Process Payment
Order Complete
All Orders, All in One Place

View every active, pending, or completed order across tables and service zones

Monitor order details, item notes, time stamps, and customer preferences. Easily search or filter orders by status, location, or staff assignment.

  • View all orders in one unified dashboard across all service zones
  • Monitor detailed order information, item notes, and customer preferences
  • Search and filter orders by status, location, or staff assignment

Order Statistics

Avg. Order Time12 minutes
Order Accuracy98.5%
Real-time UpdatesInstant
Multi-channel Support100%

Staff Metrics

Order Creation Speed2 minutes
Staff Adoption95%
Menu AccessReal-time
Assignment Accuracy99.2%
Staff-Generated Orders via Admin

Enable waiters and hosts to create new orders directly

Add items from dynamic menus, apply modifiers, and capture special instructions. Seamlessly assign orders to tables, guests, or service staff.

  • Enable staff to create orders directly from the Sourcer Admin
  • Access dynamic menus with real-time availability and modifier options
  • Seamlessly assign orders to specific tables, guests, or service staff
Payments and Processing

Process guest orders and collect payments securely

Apply discounts, taxes, and tips with full customization support. Automatically sync payment details with invoices and reporting dashboards.

  • Process payments securely via POS, QR code, or mobile wallet
  • Apply discounts, taxes, and tips with full customization support
  • Automatically sync payment details with invoices and reporting

Payment Metrics

Transaction Speed3 seconds
Payment Methods15+
Security LevelPCI DSS
Success Rate99.9%

Tracking Metrics

Update FrequencyReal-time
Stations ConnectedKitchen + Bar
Alert ResponseInstant
Coordination Score98%
Order Status & Fulfillment Tracking

Track progress across every order - from placement to delivery

Real-time updates for kitchen, bar, and front-of-house to improve coordination. Alert staff of delays, modifications, or fulfillment issues with smart notifications.

  • Track order progress from placement through preparation to delivery
  • Real-time updates for kitchen, bar, and front-of-house coordination
  • Smart notifications for delays, modifications, or fulfillment issues
Editable & Flexible Order Flows

Modify existing orders without restarting the process

Handle partial payments, add-on items, and split bills easily. Reduce mistakes and improve turnaround time through guided workflows.

  • Modify existing orders without restarting the entire process
  • Handle partial payments, add-on items, and split bills with ease
  • Reduce mistakes and improve turnaround time with guided workflows

Workflow Metrics

Edit Success Rate99.5%
Payment Options10+
Error Reduction85%
Speed Improvement40%

Efficiency Metrics

Scale SupportUnlimited
Error Reduction90%
Service Speed+45%
Team Connection100%
Built for Efficiency and Scale

Whether you're managing a single location or multi-site group

Sourcer's Order Management system keeps your operations tight and your service flawless. It's built to minimize human error, speed up service, and create a more connected front- and back-of-house experience - so your team can focus on the guest, not the tech.

  • Scalable from single fast-casual location to multi-site fine dining groups
  • Minimize human error and speed up service across all locations
  • Create a more connected front- and back-of-house experience
Trusted by 500+ restaurants worldwide

Ready to streamline your order management?

Join hundreds of restaurants using Spork to manage orders more efficiently, boost revenue, and delight guests.