Online Orders Solution

Accept pickup orders directly from your guests - right from your website or Spork

With Spork's Online Orders solution, restaurants can offer a seamless digital ordering experience without relying on expensive third-party delivery apps. Our platform lets you display your menus, accept pickup orders, and manage all customer interactions - from the moment they browse to when they arrive to pick up their food.

Order Dashboard

Live Order Management
Menu Display
Pickup Orders
Accept Orders
Menu Display

Display menus anywhere

Showcase your full menu with rich media across all your digital channels.

  • Publish interactive menus on your standalone website or your Spork Website
  • Update menu items, descriptions, pricing, and availability in real time
  • Include photos, videos, translations, and dietary indicators for a rich guest experience

Menu Statistics

Menu PlatformsMulti-channel
Update SpeedReal-time
Media SupportRich Content
Languages25+

Order Metrics

Order ProcessingInstant
Pickup TimesFlexible
CustomizationFull Control
IntegrationSeamless
Pickup Orders

Accept pickup orders directly

Empower guests to place orders directly through your website with full customization options.

  • Let guests browse your menu, customize their order, and submit it for pickup - all online
  • Orders flow into your admin dashboard or POS for smooth processing
  • Easily set pickup times, order limits, or minimum preparation windows
Order Management

Integrated order management

Centralize all order processing with real-time updates and instant alerts for your staff.

  • Track, manage, and update all incoming orders from the Spork Admin
  • Staff can view real-time order status, mark items as prepared or ready for pickup
  • Enable alerts for new orders so nothing gets missed during rushes

Management Metrics

Order TrackingReal-time
Staff InterfaceMobile App
Order AlertsInstant
Status UpdatesLive

Communication Metrics

Notification SpeedInstant
Communication ChannelsSMS + Email
Status UpdatesAutomated
MessagingIntegrated
Communication

Customer communication tools

Keep guests informed with automated notifications and integrated messaging for a seamless experience.

  • Automatically send confirmation texts or emails to guests upon order placement
  • Provide pickup instructions, wait times, or status updates if needed
  • Resolve guest questions directly via integrated messaging if necessary
Event Integration

Link to floor zones & events

Create dynamic menu experiences tied to locations, times, and special occasions.

  • Assign online menus to specific floor zones or event menus for scheduled offerings
  • Set certain menus to appear only during specified hours or dates
  • Ideal for restaurants running limited-time offers or seasonal menus

Integration Metrics

Zone AssignmentDynamic
Time ControlsScheduled
Event SupportFull
Seasonal MenusAutomated

Payment Metrics

Security LevelEnterprise
Payment OptionsFlexible
Tip IntegrationBuilt-in
POS IntegrationSeamless
Secure Payments

Secure, flexible payments

Offer multiple payment options with enterprise-grade security and POS integration.

  • Accept online payments through secure gateways or process payments at pickup
  • Capture tipping and tax configurations based on local settings
  • Easily integrate with Mobile Payments and POS features
Trusted by 500+ restaurants worldwide

Ready to own your ordering channel?

Whether you're a cozy café or a multi-location restaurant group, Spork's Online Orders solution gives you full control over your digital ordering experience - all in one system.